Loyalty Club Terms and Conditions

The Tiffin Privilege Card scheme is operated by Tiffin Teahouse and Eatery Ltd, Jersey, JE2 3EG.Please do not send correspondence to this address.

Tiffin can cancel, withdraw or alter the scheme, including these Terms and Conditions, or any individual Privilege Card account, at any time.

All Tiffin Privilege Cards belong to Tiffin.

Tiffin Privilege Card scheme is valid at all Tiffin venues.

We do not issue additional cards for the same account.

If we identify that you hold two or more Tiffin Privilege Card accounts, we may merge them into one account at our discretion.

Tiffin can take any action it considers appropriate if we have reason to believe that you are abusing the scheme or associated offers.

Use of additional offers and benefits associated with your Tiffin Privilege Card account are subject to management discretion.

Tiffin will remove Tiffin Privilege Card points from Privilege Card accounts that haven't been used for three years or have been closed.

Data Protection

We will not share any personal details with third parties. All information is stored securely in Tiffin’s Privilege Card database.

Collecting Tiffin Privilege Card points

The standard number of points you will collect are 1 Tiffin Privilege Card point for every £1 you spend on qualifying purchases; however the number of points collected can vary.

If you forget your Tiffin Privilege Card you are unable to collect your points at a later date.

During points events, both in store and online, existing points promotions will not be multiplied.

Additional points or promotions may not be available or may vary. Check individual promotion details.

Tiffin Teahouse and Eatery Ltd reserves the right to withdraw points promotions/offers without notice.

Spending Tiffin Privilege Card points

1 point is worth 4 pence to spend in Tiffin. We will not exchange Tiffin Privilege Card points for cash and the offer is non-transferable.

You must have enough points to cover the full cost of the item; you cannot make a part payment of points towards a product or service.

We reserve the right to substitute or remove products and services available for points collection and redemption in store and online without notice.

Spending points may be subject to network availability in store or online.

Offers and Promotions

Tiffin may offer Privilege Card holders bonus points, additional discounts and promotional rates, at their discretion.

Promotions and offers are non-transferable